Returns & Exchanges

At Doll Beauty, we want you to be completely obsessed with your purchase. If you are not satisfied, you can return unopened and unused products within 14 days of delivery for a full refund or exchange.

1

Initiate Your Return

Contact our customer glam team at [email protected] with your order number and the reason for your return to receive a Return Authorization number.

2

Pack Your Products

Ensure your items are in their original, unopened packaging and securely pack them into a shipping box to prevent any damage during transit.

3

Ship It Back

Affix your return shipping label and drop the package off at your nearest authorized courier location; please keep your tracking receipt for reference.

4

Receive Your Refund

Once our warehouse team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing